Privacy Policy

At FranckMD (franckmd.com), we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and with whom it may be shared. By using our website or services, you consent to the practices described in this policy.

What Personal Information We Collect

We may collect the following types of personal information:

  • Contact information: such as your name, email address, phone number, and mailing address.

  • Medical or health-related information: when you provide it voluntarily through consultation requests or forms.

  • Website usage information: including IP address, browser type, pages visited, and other analytics data collected via cookies and similar technologies.

  • Communication preferences: including your preferences for receiving SMS messages and other communications.

How We Use Personal Information

We use your personal information to:

  • Provide and improve our services.

  • Schedule consultations and respond to your inquiries.

  • Send you updates, reminders, and important information about your appointments.

  • Improve website functionality and user experience.

  • Comply with legal obligations.

Who Personal Information is Shared With

We do not sell or rent your personal information to third parties. We may share your information with:

  • Authorized service providers who assist us with website hosting, appointment scheduling, and other business operations. These providers are required to protect your information and use it only for services on our behalf.

  • Legal authorities if required by law or to protect the rights, property, or safety of FranckMD, our patients, or others.

SMS consent is not shared with third parties.

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can adjust your browser settings to refuse cookies, though this may limit some website functionality.

Your Choices

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in such messages or by contacting us directly.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

FranckMD

info@franckmd.com

212-596-7688